Our technical support staff are fully qualified to provide detailed technical solutions.
Different to standard dry lining practice
Fermacell is an innovative, high performance product. Installation techniques, whilst not difficult, are different to standard dry lining practice. For this reason we recommend that first time users of Fermacell – either specifiers or installers – contact us for a brief explanation of the main differences in the use of the board. Although this can be usually accomplished by telephone, we always encourage training, and offer on-site training as required.
Recommended contractor training
At Fermacell we have an Recommended Contractor training scheme. The purpose of the scheme is to enable contractors who want to install Fermacell to be trained and certified by us in the correct installation techniques and practices. The Recommended Contractor training also consists of Technical training for the contractors, surveying and management staff.
RIBA accredited presentations on the features, benefits and use of Gypsum Fibreboards can be arranged at short notice. These presentations are free and are available to professional and trade bodies, architectural and other building practices as well as schools of architecture and building colleges.
Fermacell is produced to the highest international quality standards – our reputation depends upon it. In addition to the accreditation of our factories to ISO 9001 to ensure consistent product quality, Fermacell itself has been certified by various leading authorities, as well as international equivalent bodies throughout Europe.
Research Led R&D
Being the best doesn’t mean you can be complacent. Increasing innovation in building techniques, changes in Building Regulations and requests and suggestions from our customers lead us to develop both new products and methods of application.
- Our purpose built R&D centre in the Harz Mountains in Germany has a continuous programme of New Product Development.
- Our technical support staff are fully qualified to provide detailed technical solutions – usually at the time of your enquiry.
- Where special detailing or a non-standard solution is required we shall undertake to have given a preliminary answer within 24 hours.
- Visits either to your premises or site may be arranged according to your requirements.
Fermacell’s daily and continued use in thousands of high profile projects worldwide is a testament not only to the product’s huge appeal and breadth of application, but also to the service and professionalism of our staff in supporting its users.
For more information please contact our Technical Department on +44 (0) 870 609 03 06 or email firstname.lastname@example.org